Return tickets are issued as two individual etickets, one for each direction. When you get to the station, open our app and go to My Tickets. If the ticket gate doesn't have a scanner, show your e-ticket to a member of staff at the barrier. For more information, press the 'i' button on the information pole, or find a service assistant. Then ask an NS employee for help. Advance Purchase tickets must be purchased before 23:59 on the day prior to travel. Why don't I have a seat. There's a glass reader on the barrier like a self-scan checkout. Hold the square barcode against the illuminated surface to your right. You can use the12306 mobile app to get an e-ticket QR code sent straight to your phone. Step 2: Under the Book Ticket Menu, there will be an option of QR Booking Step 3: Now visit the Railway station where QR code is provided and then scan the QR code via UTS App. Train operating companies are working hard to support e-tickets on more routes and fares. For safe, contactless travel, they're conveniently on your phone, like everything else. Mobile Tickets are just like etickets, except you can only open them directly in our app and you need to activate the ticket before you use it. If you do not produce a valid eTicket when requested to do so, it will be considered that you are travelling without a valid ticket. On weekdays, the first train leaving Zurich is scheduled to depart at around 06:40. Click on the link that corresponds with your trip to access and then activate your e-ticket. High-speed train stations are beginning to eliminate paper tickets as Chinas massive railway network transfers to a digital ticketing system. . We use cookies to improve your experience. Weekly updates to your email inbox every Wednesday, About Us | To exit, head to theManual Channel or Self-Service Channel and scan your passport or identification card. If youd still like to pick up a ticket stub for reimbursement purposes, or to have on hand just in case, you can do that at the ticketing windows. Reddit and its partners use cookies and similar technologies to provide you with a better experience. *Data is based on a weekly average of journeys taken with an m-ticket between 11.09.16 08.10.16 Other stations may have temporary entrance and ticket collection procedures in place while the system is rolled out nationwide. First MTR South Western Trains Limited 2017-2023. Open the email we send you with the PDF(s) attached this is separate to your booking confirmation email, If you like, you can add the eticket(s) to our app or, Scan the QR code from your phone at the ticket gate at the station, or show to staff, Tap your Mobile Ticket to activate it just before you travel once activated, you cant request a refund. On-board a train, a Conductor or Ticket Inspector may scan your barcode with a handheld device to check the validity of your ticket. Zero Cases in Shanghai, Sanya Clears All High-Risk Areas, The Importance of a High Quality Early Years Education, 8 New COVID Cases, 3 High-Risk Areas, 8 Medium-Risk Areas, Explainer: How May 1 Became International Workers' Day, Graeme Kennedy: 8 China Destinations I've Loved Getting Lost In, Check Out This Taylor Swift '1989' Immersive Dance Musical, Andaz Nanjing Hexi Celebrates Its Opening. Hold your OV-chipkaart against the card reader to the right of the gate. Cookie Notice Youre being redirected to an external website. guides. Tourism You can also use it to print out your own physical copy of the ticket for personal records. Instead, we can send you a mobile ticket, straight to your phone. On board, the conductor will scan your e-ticket (paper or off your phone), validate it, and that's it. Re: Taking train to Windsor from London's Paddington Station. An e-ticket is purchased online and is emailed to you; you can then either scan the barcode on your phone at the gates or print the ticket out and scan it at the gates. Go to the gate with the Scan ticket symbol. If you aren't sure whether you checked in or not, the waiting time between checking in and out at the same card reader is 100 seconds. Sorry for the many questions. Read more: Travelling by train in the Netherlands >> Find a hotel at Schiphol Airport Amsterdam >> Transit hotels inside Schiphol Airport >> To validate your train ticket you need to check-in. The physical tickets will no longer list your seat number, and instead you will receive a separate paper receipt with trip info. Save up to 90% by splitting tickets in app. Give us a call were always happy to chat and see how we can help.Mobile tickets require an Android or iOS smartphone with the free Trainline app to display while travelling. The old ticketing system still applies for regular trains (Z, T, K). They are available for all destinations in France (including connecting TGV, INTERCITES and TER services) and in Europe, as well as on services out of Geneva for journeys that include TER and TGV INOUI trains. All rights reserved. The new e-ticket exclusive program was launched in two phases late last month at nearly 100 stations around the Yangtze River Delta, including major transportation hub Shanghai Hongqiao Railway Station. Got a question about buying eTickets? On the train, just show your e-ticket to our on-board staff. high-speed train Do you have a Voyageur loyalty card? Useful Instructions Youre being redirected to an external website. At several stations in the Netherlands, more than one rail carrier serves the station. It appears news reported in recent days caused some confusion. It's normally around 1 before hand, and free on the day of travel. Customers who cannot show a valid barcode ticket will be treated the same as any other customer unable to provide a ticket. It would be totally valid. When it comes time to board, show up to the platform gate to scan your ID. Exchange or cancel your tickets easily on the website via the (My trips tab) or on the app. The new ticketing gates at Shanghai Hongqiao station. What happens if my phone cannot display my eTicket? Print at home and mTickets are not available, though can be used on our services when bought through a third party. Subject to availability, selected South Western Railway routes only. You can check out up to 6 hours after you arrive at your destination, after which you cannot check out again. Which routes and trains are available? You may incur data charges from your mobile network provider for downloading an eTicket. Xinhua reports that the paperless system is currently being piloted and will gradually be rolled out nationwide. The shopping area centred on the street named 'Meir' is a 10 min walk away. Each carrier has its own access gates, so it is important to use the right gates or poles when you check in and out. Find the ticket collection window at a railway station -> Pass the security check -> Find the right waiting area to wait in -> Line up to have your ticket (s) checked -> Get onto the right platform -> Find the carriage that your seat (s)/sleeper (s) is in -> Get on board! Passing through the gates without traveling, Forgetting to check in or out and requesting refunds, Read more about stations with multiple carriers. The gate will open, allowing you to enter the station. For foreigners, this step isnt really necessary, as the only machines that accept e-ticket QR codes for boarding trains also accept passports. You can book mobile eTickets on all single and return Super Off-Peak, Off-Peak and Anytime tickets for Standard and First Class (subject to availability) up to 5 minutes before train departure. Open the eTicket PDF on your mobile device. READ MORE:High-Speed Trains Now Have Food Delivery, Heres How to Order. This may require the Guard to handle your mobile phone. eTickets sold through South Western Railway can only be stored in the ticket wallet on the SWR App. However, if all else fails, the conductor can look you up by name on the manifest now and "lift" your eTicket that way. Are Chinese Train Stations Ditching COVID Test Requirements? Stay tuned to Thatsmags.com for the latest updates. If etickets are available for the journey you wish to take, this payment option will be available when you come to purchase your ticket. As pointed out, you can use a phone, but if you have access to a printer, I'd bring a printed copy just in case it can't be scanned from the phone for some reason. eTickets are available for both adult and child fares. When you buy an eTicket online you will receive it attached to one or more emails separate to the initial booking confirmation email, which acts as a receipt. At railway stations using the digital-only ticketing system, youll no longer be able to insert paper tickets into the platform turnstiles. All rights reserved. Washington State. Open returns aren't currently available as eTickets. All rights reserved worldwide. You can buy Advance, Anytime, Off-Peakand Super Off-PeakSingle and Return train tickets for all South Western Railway services and for most other train companies in Britain. Hold the square barcode against the illuminated surface to your right. If all else fails, just ask a chappy/chapess at the station and they'll let you through. Screenshots of eTickets cant be used to travel. If your eTicket cannot be read due to a cracked screen, you will need to purchase a new ticket to travel. If your phone runs out of battery during your journey, you may have to pay an additional fare or could be subject to a penalty fare. By using the site, you consent to the use of these cookies. You can still find your eTickets in your online account. For this reason, your should keep your e-ticket until leaving the station at which you arrive. Download the Amtrak app to check train status, get gate and track information at select stations, travel with contact-free eTicket scanning and access helpful information at your fingertips. Edit: Maybe I should clarify I'm talking about train tickets and stations. Your station, Your community Improvement Fund, Train service punctuality and reliability, London Victoria (Gatwick Express gates existing readers). How do you check in and out, and what is the difference between the gates and the check-in poles? Customers don't. Privacy Policy. The time taken to deliver the tickets by email is usually a few minutes. Copyright 2023 Trainline.com Limited and its affiliated companies. In these cases, you can simply show your e-ticket on your personal mobile device (smartphone or tablet). Yes, etickets are sent as PDF attachments, so you can open them on a different device if you need to. You can also use etickets across Europe. Hop aboard our step-by-step guide to taking the bullet train on the new paperless ticketing system To get started, book train tickets like you normally do. *Savings are available when purchasing an Advance ticket, compared with the equivalent non-Advance ticket. Choose the e-Ticket delivery option when you book on our site or Train Tickets app and we'll e-mail your e-Ticket direct. You can print it out at any time, up until your trains departure. If you are delayed by 15 minutes or more, you are entitled to claim under delay repay. One must validate just the ticket that one doesn't book (the ones for regional trains). Foreign passport holders and residents of Hong Kong, Macao and Taiwan with Chinese mainland travel permits will be directed to a Manual Channel () to have their identification scanned by a railway staffer. An inspirational learning environment within a kind and caring community. The e-ticket is valid for the journey, the date and the class that are shown on the e-ticket; The e-ticket is only valid when printed in A4 format; The e-ticket is your ticket. Refunds can be requested on eTickets that are no longer required, the ticket must be downloaded to the app prior to requesting a refund. Sign up to get the entertainment, lifestyle and event news from That's Shanghai every week! Your ticket is automatically saved onto it without you having to do anything. Stay on top of your trip with our next train widget for iOS. READ MORE: Heres How to Travel Ticket-Free on the Guangzhou-Shenzhen Train. Go to the gate with the 'Scan ticket' symbol. Some Fantastic Things to Do, Where to Celebrate Cinco De Mayo in Shanghai, Middle East Meets Southeast Asian Flavors with MESS' New Menu, 4 May Holiday Sharing Menus You Need to Try. A family of four can buy tickets for the whole family for $199 one way. But the case of a 72-year-old woman, who bought an e . You can even text an agent right from the app. You will hear one beep when you check in. eticket. View your next UK train at a glance, including live times and platform number. For more information, please see our Well show you whichever option is available for your route, just search your journey as normal. This includes Advance, Anytime, Off-Peak, Super Off-Peak, singles and returns. Get the latest travel updates, plan your trip and get tickets on the go. We invite users to post interesting questions about the UK that create informative, good to read, insightful, helpful, or light-hearted discussions. This will both open the gate for you and check you in for your journey. Find out more about our next train widget. Mobile tickets in mainland Europe Just check your app to get your mobile ticket. digital ticketing eTickets are not valid on London Underground services. Abandoned journey refunds are available on eTickets. Cheers. Simply open the PDF on your device and scan at the gate. What if I fail to collect the tickets from a self-service ticket machine? Re: Using an E-ticket at Penn Station. If you're on the app choose 'Download a mobile ticket' as your delivery option, if available, or 'deliver as eTicket' if booking on the website. The eTicket must be stored on your mobile phone until the date and time of travel. You can therefore confirm whether or not you have checked in properly by using the card reader again within this 100-second period. Step 4: Select the destination and other fields All you need is the Trainline app.For more information visit: https://www.thetrainline.com/information/mobile-tickets Handy tips and features of mobile train tickets: Once your mobile ticket is downloaded, you dont need an internet connection to activate or use it.You can cancel or change your mobile tickets exactly like paper tickets. Here are the 45 first-phase stations currently offering digital-only ticketing: And here are the 48 second-phase stations currently offering digital-only ticketing: A selection of other stations that are pilotingor have implemented the system: Here are the intercity lines currently trialing a paperless ticketing system: The list of participating stations and lines will constantly change as the paperless ticketing system is implemented nationally. How to Purchase Mobile Tickets You can either scan your ticket at the gate, or with one of our colleagues at the station. We'll show you whichever option is available for your route when you book. Your ticket may be checked by uniformed or plain clothes ticket inspectors at our stations or on board our trains. You will find them at . It is best to check the ticket in the My Tickets section prior to arriving at the station; this will also ensure the ticket can be loaded if you lose signal. Scan the barcode at the gate 3. **2FOR1Terms and Conditions apply. Some stations may not have ticket gates for you can scan your phone, but you can always just show a member of staff instead and theyll let you through. If you press the 'i-button', you will immediately be connected to a member of the NS staff who will be able to provide you with further assistance. You can also buy a train ticket from a yellow vending machine at the station. Tap the star next to a station, train or bus route you would like to favorite from DepartureVision or MyBus; or when planning a trip tap the star next to the origin/destination for the light rail station. Travel connections Wi-Fi at our stations On board Back Luggage Bringing a bike or scooter Wi-Fi on board Travelling with pets Penalty fares Travel help Back Assisted travel Getting to the station Priority seat card Baby on board Alternative route maps How weather affects the railway Destinations & offers In order to access your e-ticket, you will need an internet connection to either download it to a wallet app, or to access the attachment in your confirmation email. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. For all information regarding refunds and change of journeys for all ticket types. An eticket and Mobile Ticket are two different types of digital ticket. How do I collect my tickets from the station? Please have your ticket ready for inspection. . The barcodes can either be kept on the phone or printed. If you travel off-peak using contactless payment, ie. These columns can be found at all stations with gates. . You can also book seats directly at the train stations main ticketing windows. Find out more about ticket checks, penalty fares and our Revenue Protection Policy. Once you have bought your ticket, you can find it in the my tickets section (or similar) of the app purchased through. The device also works if your chipkaart is in your wallet or telephone case. Youll receive your non-transferrable ticket by email immediately after purchase. Currently, the paperless ticketing system is only available for high-speed trains (G, D). Yes, break of journey is permitted as per the restrictions applied to the ticket you have purchased. Once your train tickets are booked, head to the stations main entrance and present your passport or valid ID at the identity check desk. First MTR South Western Trains Limited 2017-2023. Click on the "activate" button on the same day as your journey. It is best to check the ticket in the 'My Tickets' section prior to arriving at the station; this will also ensure the ticket can be loaded if you lose signal. Retrieve your mobile ticket via "My Bookings." Once you retrieve your ticket, you must activate it. It can all be done online! Yes, they can. As . You need to enable JavaScript in your browser to see Live train arrivals and departures through this website (and also instructions on how to enable JavaScript), Get digital eTickets and live train info on your phone - download the app today. e-ticket Print your ticket instead, and scan it on the barcode reader. If you havent got the Trainline app, you can download it on iOS or Android. Please check before travel. Brightline said . Like paper tickets, one eTicket per person travelling, per direction of travel (if a return ticket). To verify your identity, go to > and then upload your photos. To complete this step, youll need to upload two photos: a clear photo of your ID, and another photo of you holding the ID (full face included). Copyright Govia. Are you having trouble getting a gate open? You will be issued with multiple barcodes for each person travelling. Duplicate or replacement eTickets can be downloaded to an alternative device. When you get to the station, scan your etickets on either a ticket reader at the gate, or with one of our colleagues at the station who will scan your ticket. How do I use an eTicket? Work for Us | Please also make sure that you can access your ticket throughout your journey, to allow our on-board colleagues to inspect your ticket. To register, download the 12306 app and complete the facial recognition verification step, which should take around two to three business days to confirm. Advertise With Us | They may do a visual check or scan the barcode on the ticket. E-tickets are tickets you can print out at home or download onto your smartphone or tablet. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. To register,download the 12306 app and complete the facial recognition verification step, which should take around two to three business days to confirm. You can use the 12306 mobile app to get an e-ticket QR code sent straight to your phone. Electronic ticketing service is also being offered at select intercity lines, including the Beijing-Shanghairoute. Other third-party apps, such as train booking Mini Programs offered on Alipay and WeChat, also work. Purchase one-way, roundtrip, multi-ride and monthly tickets with dollars or Amtrak Guest Rewards points; Modify or cancel when your plans change; Change your seat assignment; Check . If the questions and answers above cannot solve your problem, feel free to contact us. Open the PDF attachment on your phone when needed. Then scan the eTicket QR code above the reader to open the ticket gate. At that point your e-ticket is marked as used and further scans will not work. Please go to our train ticket refunds pageand complete the form. Antwerpen-Centraal station is located on the eastern edge of the city centre. Mobile Tickets are linked to your device, so you have to remove it from one before you can open it on another. It's as simple as 1,2,3 1. 2K views, 27 likes, 7 loves, 18 comments, 0 shares, Facebook Watch Videos from Dbstvstlucia: DBS MORNING SHOW & OBITUARIES 25TH APRIL 2023 APRIL 2023 No. Mobile Tickets cant be shared or used on more than one device. Good news for frequent train travelers in China: You no longer need paper tickets at select train stations across the country! Step 1: Open UTS App from Indian Railways, which can be used for booking unreserved train tickets. May 15, 2013. If youre travelling as a group using etickets, the lead passenger can forward the PDF attachments, so you can each open your ticket on your own device. Just download the barcode in our app. PAYG has been extended), For journeys starting/finishing inside London, ** keyGo is only valid on Gatwick Express, Great Northern, Southern and Thameslink services, If you can't find the answer to your question then use our online form. The #1 subreddit for Brits and non-Brits to ask questions about life and culture in the United Kingdom. Your passport or valid ID certificate used for ticket booking will be checked at the entrance for identity check. You can use the 12306 mobile app to get an e-ticket QR code sent straight to your phone. TheGuangzhou-Shenzhenroute now also operates its own separate paperless ticketing. Check train status, station information, route details, service alerts and more to help as you plan your travel. eTickets can be discounted using your railcard. The luxury lifestyle hotel offers contemporary guestrooms, creative spaces, unscripted service and vibrant programming to capture the essence of Nanjings IFC neighborhood, Nostalgic, Spice-Laden & Contemporary Hunanese at Yuan You Tao, 3 More Days Holiday! On Saturdays and Sundays, trains leave Zurich at around 07:09, with the last train . An eTicket is a ticket that's stored on your phone as a barcode and scanned at the ticket gate. Where barcode readers are not available, please present the ticket on your mobile device to a member of staff at the ticket barrier. Hop on your train Save. Excuse me, could you please show me the way to the nearest train ticket agency. Simply show the eTicket barcode and your ID to the conductor. At the end of your journey, simply check out using the same procedure. Hop on your trainYou can use an e-ticket at any participating train station. Customers don't even need to print tickets, as you can easily book and use tickets with the Trainline app. Because we want you to feel How to buy an e-ticket. With over 60,000 people per week saving time at the station by travelling with mobile train tickets. If you do not have a printed confirmation of your e-ticket, remember that you must download it onto your mobile phone or print it out from a self-serve kiosk before boarding, The benefits of using E-tickets when travelling by train, Different ways to collect your train tickets, Payment methods accepted to pay for your ticket, National trips in France and international trip, Using your customer account on SNCF Connect, Our general terms and conditions for the presentation of offers, Rail passenger rights and European Regulation n 1371/2007, Tickets and assistance for disabled passengers, No more lost tickets!
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