online form, You can set your browser to block or alert you about these cookies, but if you do so, some parts of the site will not work. Many product troubleshooting questions can be answered in the product owner's manual. 2. Protection from operational failure caused by power surges*, Covers product(s) used for consumer and commercial use, All plans begin when the shortest portion of manufacturers limited warranty ends, Fast and Easy: In-Store, One-Time Replacement on covered failures, If product fails during coverage it will be replaced with a new product of equal or similar features, capacity and/or efficiency and functionality, a Harbor Freight Tools Gift Card, or a refund up to the original product purchase price will be issued, Protects against unexpected repairs on covered failures, Save money with functional parts and labor coverage, Plan is conveniently registered at time of purchase. The drawer slides, locking mechanisms and overall quality just doesn't really constitute the savings. In case you dont find your invoice/receipt, call them at 1-800-444-3353, and get your RA (Return Authorization). Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. It does not store any personal data. Also, there are some of the products, which do not follow the regular 90 policy, these products will be listed in the product-wise return policy of the company. These cookies enable the website to provide enhanced functionality and personalization. The cookie is used to determine new sessions/visits. Keep your receipt in a safe place Initiate Your Claim: Replacement Plan - Visit any Harbor Freight Tools store for an easy in-store replacement Repair Plan - Call 1-888-838-3421 to schedule service CUSTOMER SERVICE IS AVAILABLE 24 hours a day, 7 days a week at 1-888-838-3421 It does not store any personal data. Got an emailed receipt for a purchase in my name, but in a state i dont live in and I have never been to this store before. Tell the customer support representative you want to check your gift card balance. They help us to know which pages are the most and least popular and see how visitors move around the site. instructions. This cookie is installed by Google Analytics. The cookie is set by Google Analytics and is used to throttle request rate. The cookie is used to store the user consent for the cookies in the category "Analytics". You can open a new page and print a PDF of your receipt. We will return repaired products at our expense, but Check this list to see if your product SKU is listed, Find recycling information applicable to your state, Do Not Sell or Share My Personal Information, Merchandise may be returned within 90 days for a full refund or replacement, whichever you prefer, Shipping and handling charges are non-refundable, When returning an item to a store, you must provide a copy of your packing slip or order with the item listed, Due to safety hazards, items that use flammable liquids or gases, or contain hazardous materials cannot be returned through the mail even if the item was drained of these materials, For safety reasons, certain products cannot be returned if opened please call customer service at 1-844-416-9141, When returning an item to a store, the manager has the right to refuse returns of any item, at any time, for any reason, Proof of purchase is required for all returns and exchanges, Merchandise may be returned within 90 days of purchase for a refund or exchange in the original tender check and debit card may not apply to you. If you still have any doubts, kindly write them down below. This cookie is set by GDPR Cookie Consent plugin. This cookie is set by doubleclick.net. They may be set by us or by third party providers whose services we have added to our Site. I received an emailed copy of an in-store receipt with my name, but in a state very far from me with a credit card that isnt mine. Just bring the item along with the order packing slip or order and we will gladly exchange or refund the purchase. Many of the products Harbor Freight sells, including all hand tools, have a free lifetime warranty on them. UPDATE: On May 16, 2017, a settlement has been reached in a class action lawsuit alleging Harbor Freight Tools USA Inc. deceptively advertised . Change My Address . PRICES - Although we make every effort to assure that our prices, products and coupons are advertised as accurately as possible, we are only human, and in the event an error is made, we reserve the right to correct it. Product will also be replaced if the same major failure occurs and requires 3 service calls within 12 months. Manuals are viewable as PDF files. If you would like to update your email subscription information, please go to the Select Order Details next to the order you need. Sign in Create account. By combining coupon codes, deals, and online discounts, you can get the best deals. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. For any additional questions, please contact Customer Service by email or by phone, at 1-800-444-3353 Monday thru Sunday, 6am to 6pm (PT). Get Deal 20% OFF 399 uses today Hot Buys: Featured. Cancel Select Location. visit the respective product page on the Harbor Freight website and click the "Software Update" link located in the "Product Overview" The obligor and administrator is Federal Warranty Service Corporation, P.O Box 105689, Atlanta, GA 30348-5689, 1-877-881-8578 in all states except FL United Service Protection, Inc. and OK Assurant Service Protection, Inc. They may be set by us or by third party providers whose services we have added to our Site. Get 10% Off Your Entire Purchase When You Open a New Account, Get our best deals and latest news delivered straight to you. You can set your browser to block or alert you about these cookies, but if you do so, some parts of the site will not work. To get your order status, click on Order Status in the bottom left corner, under "Helpful Links." This cookie is set by GDPR Cookie Consent plugin. If you are not satisfied with the purchase, harbor freights return policy will allow you to return the purchases to its stores or online with no questions asked. Replacement of product, issuance of a gift card, or settlement refund, deems plan fully performed. Don't get scammed by websites pretending to be Harbor Freight. What is Harbor Freight Customer Service Number? Used by sites written in JSP. They help us to know which pages are the most and least popular and see how visitors move around the site. For California consumers: more information about our privacy practices. step one, enter purchase location, not completed. from state to state. These cookies do not store any personally identifiable information. If you have the original receipt and just need a copy of a receipt for your personal records, you can probably scan the receipt using a flatbed scanner or by using a copying machine. Get real-time delivery updates with the free AfterShip app. General purpose platform session cookies that are used to maintain users' state across page requests. See an associate for details or call Customer Service at 1-800-444-3353. All information these cookies collect is aggregated and therefore anonymous. Here are both the methods for your reference. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. Consumers should stop using recalled products immediately unless otherwise instructed. Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. If so, you can file a claim if it has been more than 90 days since the original purchase AND your product fails for a covered reason. What is Harbor Freight Customer Service Number? Some hazardous products that cannot be returned. The cookie is set by Google Analytics and is used to throttle request rate. We guarantee our Hand Tools to be free from defects in material and workmanship for the life of the product. The cookie is set by Google Analytics and is deleted when the user closes the browser. This cookie is set by websites that run on Windows Azure cloud platform. This cookie is set by GDPR Cookie Consent plugin. In my past experience their warranty has been awesome at 3 different stores I have . These cookies are set via embedded youtube-videos. Do Not Sell or Share My Personal Information. Warranty registration is not required. Safety Recall Information - For important safety recall information, click here. left-hand side. Below the Password field, click the "Change Password" link. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Find your Walmart receipt for recent credit and debit card store purchases. left-hand side. Most orders ship the next business day, but in some cases it may take a few days to prepare your order for shipping. All information these cookies collect is aggregated and therefore anonymous. This cookie is installed by Google Analytics. Does Harbor Freight charge a re-stocking fee? Did you know Harbor Freight offers extended protection on most tools? If you dont receive Used to track the information of the embedded YouTube videos on a website. The purpose of the cookie is to determine if the user's browser supports cookies. damages arising from the use of our product. I give them my number with every purchase, is there a way I can find my 2020 purchase history? TRACK YOUR ORDER To get your order status, click on Order Status in the bottom left corner, under "Helpful Links." Enter your order number and shipping zip code, then click "GO". Store officials will help you with processing your return. This cookie is set by Youtube. The cookie is set by Google Analytics. For California consumers: For more information about our privacy practices, click here. This cookie is set by doubleclick.net. This is used to present users with ads that are relevant to them according to the user profile. Products that you have bought can be returned within 90 days for refund or replacement, Shipping and handling charges are non-refundable, When returning an item to a store, you must provide a copy of the invoice slip with the product, Due to safety hazards, items that use flammable liquids or gases, or contain hazardous materials cannot be returned through the mail, Some products cannot be returned if opened, for safety reasons please call customer service at 1-844-416-9141, The re-stocking fee will be charged for some products, The store manager has every right to refuse the return of the item, Product is not opened and is in original condition, The item is being exchanged for the same product type, Item is being returned or exchanged under anExtended Service Plan, Product is being exchanged under warranty terms. Used by sites written in JSP. If you do not allow these cookies, we will not know when you have visited our site, and will not be able to provide you the best experience possible. Your safety is important to us. It's just that simple! I do not and have never had a harbor freight account, much less actually been to one, im not even sure there IS one near where I live. These cookies are necessary for the website to function and cannot be switched off in our systems. Click on the Checkbox next to the desired receipt in the Select column. Open support assistant Did this answer helped you? Get 10% Off Your Entire Purchase When You Open a New Account, Get our best deals and latest news delivered straight to you. These cookies are set via embedded youtube-videos. Also, the Web site www.recalls.gov links visitors to the home pages of Is Harbor Freight Tools from 1300+ Stores Nationwide? number and shipping zip code, then click "GO". These cookies track visitors across websites and collect information to provide customized ads. The cookie is set by Google Analytics and is deleted when the user closes the browser. Go to page 2, to verify if your product is listed or not- if not listed, it can be returned to the store. not have a proof of purchase, please obtain a Return Authorization by contacting Customer Service at 1-800-444-3353, purchases may be refunded in cash, A valid government-issued photo ID and/or other identifying information must be presented at the time of return and a copy may be Prices advertised by others may vary by location. online form, or call 1-888-866-5797, Monday thru Friday, 7am to 4pm (PT). This cookie is set by websites that run on Windows Azure cloud platform. Here is a tabular view of different refund methods. The cookies is used to store the user consent for the cookies in the category "Necessary". Battery recycling policies and options vary by state. confirm your new password. This warranty gives you specific legal rights and you may have other rights that vary For any difficulty using this site with a screen reader or because of a disability, please contact us at 1-800-444-3353 or [email protected]. However, Harbor Freight tries to make it easier on the customer by having their own . 3. curiosityv 10 mo. To perform a Harbor Freight gift card balance check over the phone, do the following: Call 1-800-444-3353. Receipt Information S TORE NUMBER #: DATE : TICKET #: Reason for Return NOT WORKING: MISSING PARTS: CHANGED MIND: . Sku Desc. I contacted the customer service email on the company's website, but have not heard back. Harbor Freight Tools uses United States Postal Service, FedEx Smart Post, FedEx Ground, FedEx Second Day, FedEx Next Day Air or truck freight line to ship your orders. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation of exclusion Used to track the information of the embedded YouTube videos on a website. This warranty does not apply to damage due directly or indirectly, to misuse, abuse, negligence or accidents, repairs or No you can't return your items to Harbor Freight without a receipt. page. Please review and follow the safety information here when preparing to use your Predator generator. This cookie is set by doubleclick.net. for a full refund or replacement, whichever you prefer. You need to dial 1-800-444-3353 (customer support) and provide them with your order number and a brief reason for the return to get your Return Authorization. Harbor Freight has a 30 day no questions asked return policy on all products with a receipt. These cookies are set via embedded youtube-videos. For Credit Cards They return it back to your card.. The cookie is updated every time data is sent to Google Analytics. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". You must provide the original receipt to receive an exchange or refund. shouldnt that say the restocking fee will not be charged?, Harbor Freight provides a refund in the form of cash for debit and credit purchases. The cookie is used to enable interoperability with urchin.js which is an older version of Google analytics and used in conjunction with the __utmb cookie to determine new sessions/visits. Covers mechanical and electrical failures during normal use*, Replacement Plan Visit any Harbor Freight Tools store for an easy in-store replacement, Repair Plan Call 1-888-838-3421 to schedule service, CUSTOMER SERVICE IS AVAILABLE 24 hours a day, 7 days a week at 1-888-838-3421. The cookie is used to store the user consent for the cookies in the category "Other. Sku Desc. In order to receive a full refund, you must have your receipt and be within the 30-day window period. A promo code can also enhance your savings at Harbor Freight. We shall in no event be liable for death, injuries to persons or property, or for incidental and contingent, special or consequential Related Answers Sign in We have invested millions of dollars in our own test labs and factories, so our tools will go toe-to-toe with the top professional brands. If you do not allow these cookies, we will not know when you have visited our site, and will not be able to provide you the best experience possible. The limited warranty term is 90-day beginning on the date of invoice. These cookies are necessary for the website to function and cannot be switched off in our systems. And, of course, it would be store credit only. Fill the form and send it to [email protected]. The purpose of the cookie is to determine if the user's browser supports cookies. These cookies enable the website to provide enhanced functionality and personalization. You can also click on the You can set your browser to block or alert you about these cookies, but if you do so, some parts of the site will not work. However you may visit Cookie Settings to provide a controlled consent. To request an email for resetting your password click "Forgot Password?" If for any reason you are not satisfied with an item purchased from Harbor Freight Tools, you may return the product within 90 days efficiency and functionality, a Harbor Freight Tools Gift Card, or a refund up to the original product purchase price will be issued, Protects against unexpected repairs on covered failures, Save money with functional parts and labor coverage, Plan is conveniently registered at time of purchase, Replacement Plan Visit any Harbor Freight Tools store for an easy in-store replacement, Repair Plan Call 1-888-838-3421 to schedule service. Please enter your request Items with a 20% re-stocking fee are subject to change at any time. For California consumers: For more information about our privacy practices, click here. CHANGE BILLING/SHIPPING ADDRESSES Sign in to your account from the website using your user name and password. The cookie is used to affinitize a client to an instance of an Azure Web App. Take your product along and give them the order packing slip, theyll easily accept your return. The company will replace hand tools if they stop working in the lifetime of the product. These cookies do not store any personally identifiable information. I HAVE however started getting spam advertisement emails from them since, which is amazing. Various trademarks held by their respective owners. Go now Harbor Freight Site We are here to help and can route you to the best place to file a claim or contact a customer service representative. purchased within 30 days of the eligible product's purchase date. _ga. You must provide a copy of your packing slip or order with the item listed. Used by sites written in JSP. Prices advertised by others may vary by location. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. To receive the coupon prices online, the coupon code(s) must be entered into your shopping cart. Conclusion. Harbor Freight makes every effort to process orders within 24hrs of being placed. For California consumers: more information about our privacy practices. Getting the employee/manager to help you look it up, that is another story. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. It's headquarters is located in 1300+ Stores Nationwide. additional safety information and may sign up for email alerts on recalled products, as they become available. HFTemployee 2 yr. ago. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. Harbor Freight is committed to ensuring our customers feel confident about their purchases. the actual cash value of the product, not to exceed the original purchase price of the covered item. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". For California consumers: more information about our privacy practices. Please reference the Harbor Freight Return Policy found here: https://www.harborfreight.com/customer-service-return-exchange.html Shop by Department Automotive Generators & Engines Tool Storage Welding Power Tools Compressors Hand Tools CREDIT CARD (No debit cards) 3-5 business days HFT GIFT CARD (Mailed) 5- 7 business days Wendy's receipt template . SUMMARY: Harbor Freight Tools (HFT) has determined that certain Kenway 12V Magnetic Towing Light Kits and Submersible LED Trailer Lights manufactured by Jinhua Eagle King Tools Co., Ltd. do not fully comply with Federal Motor Vehicle Safety Standard (FMVSS) No. They also help us identify sections of the site that can be optimized for the best browsing experience. The cookie is used to affinitize a client to an instance of an Azure Web App. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. manufacturer and remanufactured parts is allowed. When you visit our website, we store cookies on your browser to collect information. Customers are given the option of both in-store and online returns by Harbor Freight. Harbor Freight return policy is straightforward allowing the customer to return both online and in-store items bought from the company within 90 days of purchase. of your item. Worst Harbor Freight Scam Yet!Support the Den Of Tools:Become a Member: https://bit.ly/31m3jVY"DoT" Merch: https://bit.ly/2GHwdL6 Get your copy of The Home D. *Exclusions apply, see full ESP Brochure 1. Get 10% Off Your Entire Purchase When You Open a New Account, Get our best deals and latest news delivered straight to you. By clicking Accept, you consent to the use of ALL the cookies. The company offers customers a 90 day period to exchange any of their products. This cookies is set by Youtube and is used to track the views of embedded videos. I also live in Michigan.. For any difficulty using this site with a screen reader or because of a disability, please contact us at 1-800-444-3353 or [email protected]. 1 year. This cookie is set by Google Analytics and is used to distinguish users and sessions. Sign in The obligor and administrator is Federal Warranty Service Corporation, P.O Box 105689, Atlanta, GA 30348-5689, 1-877-881-8578 Click on the different category headings to find out more and change your default settings according to your preference. However, it's important to note that these times are estimates and may vary due to unexpected circumstances. HFTemployee 2 yr. ago. Can I return my online order at any Harbor Freight store? At Harbor Freight Tools, the "Compare to" price means that the specified comparison, which is an item with the same or similar function, was advertised for sale at or above the "Compare to" price by another additional retailer in the U.S. within the past 90 days. I believe it takes about 2/3 days for the refund to hit your account. You can always check the status of your order by logging into your Harbor Freight account and clicking on the "Track My Order" link on the left-hand side. If you do not allow these cookies, we will not know when you have visited our site, and will not be able to provide you the best experience possible. Copyright 2023 AfterShip. Orders placed before 2pm (PT) are generally SHIPPED the next business day. These cookies track visitors across websites and collect information to provide customized ads. PRICES - Although we make every effort to assure that our prices, products and coupons are advertised as accurately as possible, we are only human, and in the event an error is made, we reserve the right to correct it. To get the latest software upgrade for your product, Note: They take calls 7 days a week, 6 am to 6 pm pacific time. About Us | Customer Service | Download the Harbor Freight App | Harbor Freight Newsroom| Security & Privacy | Do Not Sell My Personal Information | Terms & Conditions | CA Transparency in Supply Chains Act | Supplier Code of Conduct | Jobs at Harbor Freight, Copyright 2023 Harbor Freight Tools | 26677 Agoura Road | Calabasas, CA 91302 | 1-800-444-3353. Note that the shipping and handling charges are non-refundable, Please take care of the following before placing a return request from Harbor Freight. 6am to 6pm (PT), or by email. To take advantage of this warranty, the product or part must be returned to us with transportation charges prepaid. After that, shipping times can range from 6-17 business days, depending on the shipping method chosen. This cookie is set by Google Analytics and is used to distinguish users and sessions. We will post product recalls from the U.S. Consumer Product Safety Commission (CPSC), National Highway Traffic Safety Administration (NHTSA), and the U.S. Food and Drug Administration (FDA). They also email a copy of my receipt. ESP plans can be purchased in-store or online at checkout. If you do not allow these cookies, then some or all of these services may not function properly, and your browsing experience may be degraded. Seems like a weird rule since you don't need an ID to buy stuff, so it's not like they can claim you weren't the original purchaser. Shipping and handling charges are nonrefundable. For California consumers: For more information about our privacy practices, click here. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Replacement of product, issuance of a gift card, or settlement refund, deems plan fully performed. The cookie is not used by ga.js. The cookie is set by Google Analytics and is used to throttle request rate. We have invested millions of dollars in our own test labs and factories, so our tools will go toe-to-toe with the top professional brands. Sku Desc. In-store we don't have access to receipts beyond 90 days old, and the ones we can print will take a while. How long will it take?? Staples receipt template 2 . This cookie is set by Youtube. To learn more about the Harbor Freight warranty, please visit: harborfreight.com/customer-service-return-exchange.html I have called and asked them because my bank sent me a new card and Harbor Freight told me that I could get cash if I used my debit card but if I pushed credit or used my credit card they would do in store credit or I would have to call my bank and figure it out with them.. and Terms and Conditions No other meaning of "Compare to" should be implied. If it has been longer than 90 days since your purchase and you did not purchase an Extended Purchase Plan, we regret were unable to accept your return. For any difficulty using this site with a screen reader or because of a disability, please contact us at 1-800-444-3353 or [email protected]. Do Not Sell or Share My Personal Information. In order to take advantage of the Harbor Freight Tools warranty customers will need: their receipt (including the date of purchase), the defective item, and an explanation of the complaint. Yes, Harbor Freight Tools is from 1300+ Stores Nationwide. bear the cost of returning the product. This cookie is used by Google Analytics to understand user interaction with the website. Analytical cookies are used to understand how visitors interact with the website. Analytical cookies are used to understand how visitors interact with the website. This cookie is set by GDPR Cookie Consent plugin. In the My Account navigation, click Addresses. **If product cannot be repaired within 15 days, a new product of equal or similar features, capacity, specifications and/or efficiency and functionality will be provided.
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